TaxRise - On-site work

Seeking an Enrolled Agent for a key client-facing role in Irvine. You will manage complex tax resolution cases, guiding clients from assessment to preparing Offers in Compromise. Requires an active EA credential, 1+ years of experience, and deep IRS procedure knowledge. Benefits include insurance...

Seeking a Client Escalation Specialist in Irvine to ensure exceptional customer satisfaction and retention. You will manage escalated calls, resolve cancellation requests, and analyze trends to improve the client experience. This role requires 3+ years in a call center, CRM expertise, and strong ...

Join our team in Irvine as a Billing and Collections Specialist. Utilize your 2-3 years of experience to manage collections, resolve billing inquiries, and ensure client satisfaction. This role offers a competitive benefits package, including bonus potential, and values bilingual (English/Spanish...

Join our Irvine team as a Call Center Representative, providing exceptional client service for tax inquiries. Utilize your customer service and CRM skills to manage calls, documents, and communications. Enjoy benefits like insurance, PTO, a 401(k) match, and a $500 sign-on bonus in a dynamic work...

Join our team in Irvine as a Customer Service Account Manager. You will manage a high-volume client portfolio, conducting outbound calls to collect documentation and drive case resolution. We seek a detail-oriented professional with strong CRM skills and customer service expertise. Enjoy benefits...

Join our Irvine team as an Administrative Assistant, providing vital support to Tax Preparers. You will ensure accurate, timely tax return submissions and maintain confidential case files in a fast-paced environment. The role requires strong organizational skills, proficiency in MS Office, and 1-...

Join our team in Irvine as a Client Escalation Specialist. Utilize your 3+ years of experience to de-escalate calls, retain clients, and analyze trends. Enjoy benefits like medical insurance, 401(k) match, and professional development in a dynamic environment.

Seeking a detail-oriented Tax Preparation Case Manager in Irvine. You will manage client cases, coordinate tax documents, and ensure timely submissions using CRM tools. This role offers full benefits, professional development, and a vibrant office culture. Ideal candidates have strong organizatio...

Join our team as a Training and Development Specialist in Irvine. You will design and deliver impactful live training, focusing on Operations to boost productivity and client satisfaction. This role requires expertise in the full training lifecycle and strong cross-functional collaboration. We of...

Join our Irvine team as a Call Center Representative, delivering exceptional client service for tax resolution. Utilize your customer service and CRM skills to handle inquiries and document coordination. Enjoy benefits like a sign-on bonus, performance incentives, insurance, and a vibrant workpla...