TaxRise - Customer Service

Seeking a Client Escalation Specialist in Irvine to ensure exceptional customer satisfaction and retention. You will manage escalated calls, resolve cancellation requests, and analyze trends to improve the client experience. This role requires 3+ years in a call center, CRM expertise, and strong ...

Join our team in Irvine as a Customer Service Account Manager. You will manage a high-volume client portfolio, conducting outbound calls to collect documentation and drive case resolution. We seek a detail-oriented professional with strong CRM skills and customer service expertise. Enjoy benefits...

Join our team in Irvine as a Client Escalation Specialist. Utilize your 3+ years of experience to de-escalate calls, retain clients, and analyze trends. Enjoy benefits like medical insurance, 401(k) match, and professional development in a dynamic environment.