Sureserve - Customer Service

Lead a dynamic team in a fast-growing Contact Centre in Liverpool. As Contact Centre Team Leader, you'll drive performance, manage KPIs, and coach advisors to deliver high-quality services for social landlords. Ideal for experienced managers with strong people skills and CRM knowledge. Enjoy a co...

Join our team as a Resident Liaison Officer in Portsmouth, ensuring 100% gas servicing compliance through exceptional customer service and resident engagement. You’ll manage appointments via phone and home visits, requiring a valid UK driving licence and strong administrative skills. Enjoy a comp...

Join our Newmarket team as an Out of Hours Dispatcher. You will vet and assign emergency appointments, communicating directly with customers and engineers to ensure SLA compliance. This varied role requires excellent communication, geographical knowledge, and office experience. We offer a contrib...

Join our team as a Contact Centre Administrator in Dartford. Provide exceptional customer service, managing repairs and scheduling across social housing contracts. Requires admin experience, MS Office skills, and strong communication. Benefits include pension, generous leave, and retail discounts.