Staffbase - Customer Service, Hybrid work

Join our team in Chemnitz as an Associate Customer Care Agent. You will be the trusted first point of contact, supporting global customers via phone and email. We seek a fluent German (C1+) and English (B2) speaker with basic HTML/CSS knowledge and a collaborative, tech-positive mindset. Enjoy co...

Lead strategic customer relationships as a Principal Customer Success Manager at Staffbase in New York. Leverage 8-10+ years of SaaS experience to advise enterprise clients on internal comms strategy and platform adoption. Drive business outcomes as a trusted partner, enjoying competitive pay, fl...

Lead strategic customer relationships as a Principal Customer Success Manager in North America. Leverage 8-10+ years of SaaS experience to advise enterprise clients on internal comms strategy and platform adoption. Drive business outcomes for key accounts from the Minneapolis–Saint Paul area, enj...

Join Staffbase as an Enterprise Customer Success Manager in Chemnitz. Leverage your 3+ years of SaaS experience and German/English fluency to drive renewals, expansion, and strategic partnerships. You'll own a revenue quota, prevent churn, and act as a trusted advisor for long-term customer succe...

Join Staffbase as an Associate Customer Care Agent in Minneapolis-Saint Paul. Provide outstanding support via phone, email, and chat, using your product knowledge and HTML/CSS understanding. Enjoy a hybrid role with competitive pay, flexible hours, 31 vacation days, and a vibrant international team.

Join our Leipzig team as an Advanced Customer Care Agent. Provide expert technical support via email, phone, and video, using your German & English fluency (C1+) and web tech knowledge (APIs, HTML). Enjoy a competitive salary, hybrid flexibility, and 31 days of vacation in this key customer-facin...

Join our Dresden team as an Advanced Customer Care Agent. Provide expert technical support via email, phone, and video, using your German & English fluency and web tech knowledge (APIs, HTML/CSS). Enjoy a hybrid role with flexible hours, competitive pay, LTIP, and 31 days of vacation. Your proble...

Join our Chemnitz HQ as an Advanced Customer Care Agent. Provide expert technical support via email, phone, and video, using your German & English fluency (C1+) and web tech knowledge. Enjoy a competitive salary, hybrid flexibility, 31 days off, and a key role ensuring customer satisfaction.