SpryPoint - Customer Service

Lead a Customer Support team for a utility software leader in a remote-first Canada role. Guide analysts, manage escalations, and drive client success using CRM tools like Zendesk. Enjoy a comprehensive package with flexible hours, benefits from day one, and a development fund.

Join SpryPoint as a Customer Support Specialist I in Vancouver. Provide first-level technical support, troubleshoot SaaS applications, and document solutions using ticketing systems. Enjoy a remote-first role with a comprehensive benefits package, including health insurance and a home office stip...

Join our team as a Technical Support Advisor, serving as a senior technical escalation point. Leverage your utility industry expertise to troubleshoot complex issues and mentor junior specialists. Enjoy a remote-first role with a comprehensive benefits package and a complete home office setup.