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SourceWhale - Customer Service

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Customer Success Manager - Mid-market Launch Manager

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Join SourceWhale as a Customer Success Manager in London, guiding new mid-market clients through their onboarding journey. You'll own the first 3 months, driving technical setup, tailored training, and early value to hit key adoption milestones. This role requires 1-2 years in a SaaS customer-fac...
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Location
United Kingdom , London
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Salary
Not provided
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SourceWhale
Expiration Date
Until further notice

Customer Experience Manager (Tech Support) - US

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Join our team as a Customer Experience Manager in Boston or Tampa. You will drive user success through reactive technical support for our SaaS platform, managing end-to-end ticket cycles. This remote-first role offers a Macbook, private insurance, and requires SaaS support experience with CRM pla...
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Location
United States , Boston, Tampa
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Salary
Not provided
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SourceWhale
Expiration Date
Until further notice