SITA - Customer Service, Hybrid work

Manager Customer Operations role in Atlanta, US, seeks a leader to drive service delivery, customer support, and continuous improvement. Requires 5-7 years in Customer Operations/Success, ITIL or CRM certifications, and strong communication skills. Oversee contract performance, develop success pl...

Lead Customer Success operations in New York, ensuring contract performance and satisfaction. Utilize 5-7+ years of support experience, ITIL processes, and CRM/data analysis to drive improvements. Enjoy a flexible hybrid work model with global remote options and wellbeing benefits.