SITA - Customer Service

Lead Customer Success operations in New York, ensuring contract performance and satisfaction. Utilize 5-7+ years of support experience, ITIL processes, and CRM/data analysis to drive improvements. Enjoy a flexible hybrid work model with global remote options and wellbeing benefits.

Join our global Customer Experience team in Tokyo as a Senior Specialist. You will manage strategic accounts in APAC, ensuring customer satisfaction and loyalty for aviation and telecom clients. This role requires 5+ years of customer-facing experience, fluency in English and Japanese, and strong...