Shopify - Canada, Remote work

Join Shopify’s IAM team as a System Administrator to manage identities and access across internal tools like Okta and Google Workspace. You’ll configure SSO, automate workflows, and support a secure, rightsized environment for employees and contractors. Ideal for professionals with expertise in S...

Lead and coach a frontline support team as an Overnight Support Manager in Canada. Leverage AI-powered tools and data to drive performance, deliver actionable feedback, and ensure merchant success. Ideal for experienced managers with a data-driven mindset and a passion for fostering inclusive, hi...

Shopify seeks a Lead, Benefits (Leave & Accommodation) to revolutionize global leave policies from Canada. This role requires deep NORAM expertise, process ownership, and managing complex cases. You will drive innovation using AI tools while collaborating with Legal and HR leadership. Ideal for a...

Lead Shopify’s Worker Identity team as Manager, IAM Security Operations. You will own access lifecycle, risk intelligence, and IAM tooling (Okta, Google) while managing a high-performing security team. This Canada-based role demands deep expertise in RBAC/ABAC, identity governance, and operationa...

Lead the global hardware supply chain at Shopify, driving demand planning and distribution across 18 countries. We seek a builder with expertise in first-party manufacturing, third-party channels, and ERP systems like NetSuite. Own end-to-end logistics, negotiate with global partners, and keep me...

Join Shopify as an Overnight Senior Support Specialist in Front-End Developer Support, empowering entrepreneurs by resolving complex technical issues. Based in Canada, you’ll leverage expertise in Shopify’s ecosystem, Zendesk, and Slack to customize solutions for enterprise clients. Ideal for ada...

Shopify seeks a Manager, Incident Response, Support to lead crisis operations across Canada. You will build a high-performing team, coordinate responses to platform outages, and communicate with executives and merchants. Key requirements include incident management experience, AI fluency, and cro...

Shopify seeks an Enterprise Support Specialist for an overnight role in Canada, starting June 1st. You'll deliver executive-level support, solve complex technical issues, and leverage AI tools to shape the future of commerce. Ideal candidates have a background in premium B2B support, technical tr...

Lead a high-performing team of Merchant Support Specialists in Canada, driving merchant success through expert coaching and AI-powered tools. You will leverage data analytics and proven playbooks to elevate team performance and deliver exceptional service via multiple channels. This role requires...

Shape the future of AI-powered commerce as an Overnight Merchant Support Advisor at Shopify in Canada. You'll provide exceptional technical support, solve complex problems, and use AI tools to directly improve our platform. This role requires strong troubleshooting, mentorship experience, and a p...

Join Shopify as a Merchant Support Advisor in Canada. You'll deliver exceptional, AI-powered support via chat and phone, solving complex technical issues for entrepreneurs. Leverage your support experience and AI enthusiasm to shape tools and directly influence global commerce. This contract-to-h...