Shopify - Canada, Customer Service

Join Shopify as a Merchant Support Advisor in Canada and shape the future of AI-powered commerce. Solve complex problems at lightning speed, mentor teammates, and turn merchant feedback into breakthrough improvements. Leverage AI tools, provide exceptional chat and phone support, and influence ho...

Lead and coach a frontline support team as an Overnight Support Manager in Canada. Leverage AI-powered tools and data to drive performance, deliver actionable feedback, and ensure merchant success. Ideal for experienced managers with a data-driven mindset and a passion for fostering inclusive, hi...

Lead a high-performing team of Merchant Support Specialists in Canada, driving merchant success through expert coaching and AI-powered tools. You will leverage data analytics and proven playbooks to elevate team performance and deliver exceptional service via multiple channels. This role requires...

Shape the future of AI-powered commerce as an Overnight Merchant Support Advisor at Shopify in Canada. You'll provide exceptional technical support, solve complex problems, and use AI tools to directly improve our platform. This role requires strong troubleshooting, mentorship experience, and a p...

Join Shopify as a Merchant Support Advisor in Canada. You'll deliver exceptional, AI-powered support via chat and phone, solving complex technical issues for entrepreneurs. Leverage your support experience and AI enthusiasm to shape tools and directly influence global commerce. This contract-to-h...

Lead a team of Merchant Support Specialists in Canada, driving exceptional service via chat, phone, and email. Leverage AI tools, data analytics, and proven playbooks to coach performance and ensure merchant success. Foster a culture of innovation, ownership, and continuous improvement within a h...

Shape the future of AI-powered commerce as a Merchant Support Advisor at Shopify in Canada. You'll provide exceptional technical support, solve complex issues, and use AI tools to help merchants win. This role requires strong troubleshooting, mentoring skills, and a passion for turning feedback i...