Saffron Housing Trust - United Kingdom, Customer Service, Hybrid work

Join Saffron as a Customer Contact Advisor in Long Stratton, Norwich. You’ll be the first point of contact for customers, diagnosing repairs, managing rent arrears, and resolving enquiries using call scripts and scheduling software. We seek experience in a busy call centre, strong communication s...

Lead our Customer Contact Team in Long Stratton, Norwich, as a proactive Customer Service Manager. You will coach a high-performing team, oversee multi-channel operations, and drive service improvements to enhance tenant experience. This role requires proven management experience, ideally in hous...