Rocky Brands - IT - Administration

Seeking a skilled **Call Center Analyst** in Nelsonville, US to optimize our CCaaS platform and drive AI-powered customer service excellence. You will manage critical KPIs (AHT, FCR, CSAT), leverage speech analytics, and support workforce management. Ideal candidates have 2+ years in contact cent...

Join our team as a Marketplace Analyst in Nelsonville. You will optimize sales and customer experience on platforms like Amazon and Walmart through data analysis and trend identification. This role requires a relevant degree or experience, plus familiarity with e-commerce analytics tools. Drive g...

Join Rocky Brands as an IT Support Analyst in Sparks, USA. Provide vital maintenance, software installation, and end-user support for Windows/Mac systems and networks. This role requires 2+ years of IT support experience, strong technical skills, and excellent communication. Be part of a leading ...