RedHelm - United States, Pittsburgh

Join RedHelm as a Service Desk Analyst II in Pittsburgh. Serve as the escalation point for complex technical issues, bridging frontline support and specialist teams. Apply your 3+ years of IT support experience to troubleshoot advanced Windows/macOS and infrastructure problems. This role offers t...

Lead service delivery excellence for a managed IT services provider in Pittsburgh. Manage a technical team, ensure SLA adherence, and drive continuous improvement. This role requires 5+ years of leadership experience in an MSP environment.