RedHelm - United States

Launch your IT career as a Help Desk Technician in Atlanta. This entry-level BPO role offers hands-on experience with Windows, MS 365, and remote troubleshooting. Provide excellent technical support via phone, email, and chat in a fast-paced environment. Ideal for a motivated problem-solver with ...

Join RedHelm as a Service Desk Analyst II in Pittsburgh. Serve as the escalation point for complex technical issues, bridging frontline support and specialist teams. Apply your 3+ years of IT support experience to troubleshoot advanced Windows/macOS and infrastructure problems. This role offers t...

Join RedHelm as a Service Desk Analyst II in Columbus. Serve as the escalation point for complex technical issues, bridging frontline support and specialist teams. Utilize your 3+ years of experience in advanced troubleshooting for Windows/macOS, Active Directory, and multi-system environments. T...

Lead service delivery excellence for a managed IT services provider in Pittsburgh. Manage a technical team, ensure SLA adherence, and drive continuous improvement. This role requires 5+ years of leadership experience in an MSP environment.

Lead service delivery excellence for a managed IT services provider in Columbus. Manage a technical team, ensure SLA adherence, and drive continuous improvement. This role requires 5+ years of leadership experience in an MSP environment.

Join RedHelm as a Logistics Coordinator in Atlanta. Manage domestic and international shipments of IT equipment, utilizing your 5+ years of logistics experience. You'll oversee warehouse operations, inventory, and collaborate with teams to ensure efficient processes. This role offers medical bene...

Join RedHelm as a SOC Analyst I in the United States. Monitor, triage, and investigate security alerts using established playbooks. This entry-level role requires strong analytical skills, networking fundamentals, and clear communication. Contribute to high-quality security operations in a suppor...

Join RedHelm's NOC team as a Tier 1 Technician. Monitor and troubleshoot managed services, utilizing your skills in Windows Server, networking, and backup platforms. This role offers career growth in a dynamic US-based environment, perfect for a proactive IT professional.