Rapid7 - IT - Administration, Hybrid work

Associate Renewal Account Manager role driving revenue retention for a SaaS portfolio in Austin, TX or Boston, MA. You will own the full renewal lifecycle, negotiate contracts, and identify upsell opportunities using Salesforce. Requires 1+ year of renewals or account management experience with m...

Rapid7 seeks an Account Executive for Commercial Accounts in Boston. Drive revenue by closing new B2B business within mid-market accounts, leveraging 1+ year of sales closing experience. You will prospect creatively, serve as a trusted cybersecurity advisor, and collaborate cross-functionally to ...

Lead and develop a high-performing Technical Support Engineering team in Pune, India. This hybrid role requires 3-5 years of management experience in SaaS environments, with a focus on Western service models and security. You will drive customer satisfaction, manage escalations, and coach enginee...

Rapid7 in Austin seeks a results-driven Account Executive to drive B2B sales in cybersecurity. This quota-carrying role requires 2+ years of closing experience, prospecting new business, and managing mid-market accounts. You will serve as a trusted advisor, leveraging critical thinking to exceed ...

Rapid7 seeks a Customer Success Manager in Boston to serve as a trusted advisor, maximizing client value from cybersecurity investments. Leveraging 2-3+ years of SaaS or tech experience, you will drive product adoption, ROI, and long-term relationships with C-level executives. Expertise in securi...

As a Customer Success Manager at Rapid7 in Boston, you will act as a trusted advisor, leveraging your cyber security expertise to maximize client ROI. We seek 2-3+ years of experience in SaaS account management, strong project management skills, and mastery of technical concepts. This role offers...

Rapid7 seeks a Customer Success Manager in Boston to serve as a trusted advisor, driving value from cyber security solutions. You will build C-level relationships, create Success Plans, and secure renewals. Ideal candidates have 2-3+ years in Customer Success or Account Management within SaaS/cyb...

We are seeking a proactive Associate Renewal Account Manager to own the renewal strategy for a portfolio of existing customers in Boston, MA or Austin, TX. This role requires 1-2+ years of SaaS renewals experience, strong business judgement, and proficiency in Salesforce. You will drive revenue r...

Lead a skilled technical support team in Pune, India, in this hybrid role. Drive operational excellence and elevate customer experience within a global SaaS security environment. Leverage your 3-5 years of management experience to coach engineers and refine support processes. This position requir...

Join Rapid7 in Boston as a Customer Success Manager. Leverage your 2-3+ years of cybersecurity or SaaS experience to be a trusted advisor, ensuring clients maximize ROI. You'll build key relationships, provide technical guidance, and manage deployments using your security framework expertise.

Join Rapid7 in Reading as a Lead Revenue Operations Analyst. You will enhance sales efficiency and drive revenue growth through data analysis and process optimization. This role requires 5+ years of Salesforce and analytics experience in a tech environment. Partner with leadership to build dashbo...