Qualia - IT - Administration

Join Qualia in Austin as a Content Specialist. Create clear, engaging help articles, training materials, and short-form videos for a SaaS platform. Utilize your 1-3 years of writing experience to translate complex workflows into user-friendly content. Enjoy comprehensive benefits, flexible time o...

Lead and develop a Mid-Market Customer Success team in Austin, driving adoption, retention, and expansion for B2B SaaS clients. Utilize your 3-5+ years of CS experience and 2+ years in people management to build scalable engagement models. Enjoy comprehensive benefits including health plans, 401k...

Join Qualia in Austin as an Implementation Manager, Mid-Market. You will guide new customers through their critical first 90 days, serving as the main point of contact for a successful software deployment. We seek a proactive expert with 3-5 years in customer success, strong technical fluency, an...

Join Qualia in Austin as an Implementation Manager, SMB. You will quarterback the critical 50-90 day onboarding journey, blending technical expertise with customer service to ensure successful software deployment. We seek a tenacious, tech-fluent problem-solver with 2-3 years of client-facing exp...

Join Qualia's team in Austin as a Customer Success Operations Analyst. You will leverage your analytical skills in BI tools and RevOps systems like Salesforce to build reports and optimize customer success platforms. This role partners with cross-functional teams to drive data-informed strategies...

Join our Deal Desk team in Austin as a key advisor on SaaS deal strategy and revenue operations. You will manage contracts, ensure Salesforce data accuracy, and support cross-functional GTM teams. We offer comprehensive health plans, 401k, flexible PTO, and professional development in a dynamic e...