QIC digital hub - Call Center

Lead our dynamic call centre in Cairo as a Supervisor, managing a large-scale team of 100+ FTE. You will drive sales and support KPIs, utilizing your expertise in COPC standards and workforce management. This role offers a competitive package, clear career progression, and the opportunity to shap...

Join our team as a Call Centre QA Specialist in a hybrid/remote role based in Cairo. You will monitor customer interactions, design QA scorecards, and drive service excellence. The role requires 2+ years of contact center QA experience, COPC knowledge, and fluency in English & Arabic. We offer a ...

Join QIC's Call Centre team in Cairo as a Call Center Agent. You will handle customer inquiries via calls and digital channels, driving sales and supporting insurance renewals. The role requires excellent English and Arabic communication skills and offers a competitive USD salary with performance...