Puffy - Customer Service

Lead AI-powered customer support for a premier e-commerce brand. You will architect and optimize the support tech stack, building scalable automation and seamless AI-human handoffs. This role requires deep expertise in Zendesk, AI/LLM tools, and leading a team. Enjoy top benefits, including a bon...

Join Puffy, a leading DTC brand, as a Customer Support Representative in North Hollywood, LA. Utilize tools like Zendesk and AI to resolve complex issues and champion the brand. Enjoy a strong base pay, uncapped bonus, and a clear career path in a dynamic environment.

Become the voice of a $1B+ DTC brand as a Customer Support Representative. You'll own customer relationships, solve complex issues using tools like Zendesk, and partner with AI to deliver award-winning support. Enjoy a strong base pay, uncapped bonus, top-tier medical insurance, and a clear caree...