Profound - Customer Service

Join Profound in London as an Engagement Manager. Guide enterprise customers in AI search visibility, leveraging your 2-3+ years in customer success. You'll drive adoption through strategic consultations and cross-functional collaboration. This role demands strong analytics, relationship-building...

Join Profound in NYC as an Engagement Manager, guiding enterprise customers to control their AI presence. Leverage your 2-3+ years in customer success to drive adoption through strategic consultations and success planning. You'll serve as a trusted advisor, partnering with Sales and Engineering t...

Join Profound in NYC as an Engagement Associate. Partner with our team to drive customer adoption and success on our AI platform. You'll conduct strategic audits, manage client relationships, and collaborate cross-functionally. We seek a motivated, resilient problem-solver ready for a fast-paced ...