PointClickCare - United States, Remote work

Join our team as a US Solutions Analyst supporting cloud-based healthcare applications for clinical clients. Requires SaaS technical support experience, strong troubleshooting skills, and clinical workflow knowledge. Remote role with excellent benefits.

Lead the architecture of PointClickCare's AI Platform as Senior AI Architect (US, remote). Requires 12+ years in software engineering, deep Azure cloud and GenAI expertise, plus hands-on agentic systems and LLMOps experience.

Join as a Database Reliability Engineer to manage cloud-based SQL Server and PostgreSQL infrastructure for mission-critical SaaS. Requires 3+ years with relational databases, IaC, and automation skills. Remote US.

Senior Customer Success Manager role serving as strategic advisor to leading healthcare payers. Requires hands-on payer experience, enterprise CS expertise, and executive-level relationship management. Remote US position driving measurable outcomes.

Senior Solutions Analyst needed to support cloud-based healthcare SaaS, resolving complex technical issues for long-term care facilities. Requires PointClickCare experience, strong troubleshooting skills, and excellent communication. Remote US role with day-one benefits.

Clinical AI Nurse SME needed for a part-time remote contract at PointClickCare. Requires RN or NP with 5+ years acute/LTPAC experience, EHR and AI familiarity (LLM, NLP), and strong project management skills.

Lead pricing and packaging strategy for a top health tech SaaS as Sr. Monetization Strategy & Pricing Manager. Remote role requiring 3+ years in pricing, B2B SaaS and AI monetization expertise, strong analytics, and cross-functional collaboration.

Join PointClickCare as a Marketing Data Analytics Engineer (Remote). Build data pipelines across Salesforce, Marketo, and BigQuery, automate reporting, and drive campaign attribution. Requires strong SQL, Python, and 0-2 years experience.

Lead customer experience strategy as Sr. CX Manager at PointClickCare, a top health tech company. Remote role requires 7+ years in CX research, strong analytics (Excel, Power BI), and stakeholder influence skills.