Plusnet - India, Gurugram, IT - Administration

Join our team in Gurugram as a Quality Expert, focusing on Service Governance & Insights. You will assist in designing governance frameworks, analyzing service performance metrics, and driving continuous improvement. Key requirements include ITIL 4, risk management, and a strong growth mindset fo...

Join our team in Gurugram as an Incident Management Professional. You will manage end-to-end voice incidents for Legacy and CCaaS solutions, focusing on Genesys Cloud and Cisco IPT. Utilize your 4+ years of experience to ensure SLA adherence and excellent customer service. This role requires stro...