Plaid - United States, On-site work

Lead global support strategy at Plaid, uniting customer and consumer teams to drive SLAs, CSAT, and revenue growth. This high-visibility role requires 10+ years in technical support, 5+ years managing managers, and expertise in scaling B2B SaaS operations. Own a multimillion-dollar business, shap...

Plaid seeks a strategic **Recruiting Manager, Engineering** to lead and inspire a team of technical recruiters in the US. You will partner with senior leaders to drive hiring priorities, headcount planning, and long-term talent strategy. Ideal candidates bring 3+ years of technical recruiting lea...

Plaid is seeking a Consumer Support Specialist to serve as the frontline interface for users linking financial accounts. You will triage 25+ tickets daily, diagnose technical issues, and collaborate cross-functionally to deliver empathetic, timely solutions. Ideal candidates have 1+ years of supp...

Plaid seeks a Consumer Compliance Analyst to lead its consumer complaint program, blending compliance, product, and operations expertise. You will analyze escalated complaints for regulatory risks (UDAAP, CCPA, GDPR), identify systemic issues, and drive cross-functional fixes. This remote US role...

Lead web marketing strategy at Plaid, owning plaid.com as a growth engine for product discovery and conversion. Drive pipeline, revenue, and experimentation in San Francisco. Requires 10+ years in growth marketing, web analytics (GA4), and A/B testing. Build a high-performing team with equity, me...

Senior Data Scientist - Credit role in New York, US. Leverage 5–10 years of financial services expertise to build credit underwriting models and optimize lending decisions using SQL and Python. Drive cash flow insights adoption, influence product strategy, and act as a subject matter expert for c...

Staff Product Manager - Fraud at Plaid: Own the vision and roadmap for Identity Verification (IDV) and AML Monitor, the core of Plaid’s fraud platform. Leverage 6+ years of PM experience in fraud, risk, or identity to unify KYC, AML, and fraud prevention at scale. Drive end-to-end product strateg...

Join Plaid as a Sales Engineer - Credit in San Francisco. Leverage 5-7+ years of enterprise sales experience to drive revenue as a technical advisor. You'll partner with Account Executives, overcome technical objections, and design solutions using Plaid's API platform. Ideal for experts in Identi...

Drive growth through Plaid's partner ecosystem as a Channel Business Development & Enablement Manager in New York. You will equip partner sales teams with tools and content, collaborate to build pipeline, and serve as the key liaison. Ideal candidates have 4+ years in GTM roles, strong communicat...