Plaid - United States, IT - Administration

Plaid seeks a Senior ACH Payment Operations Analyst to join its cross-functional team in the United States. You will ensure secure money movement, manage ACH investigations, and monitor return rates while collaborating with Engineering and Product teams. Ideal candidates bring 4+ years in ACH ope...

Lead global support strategy at Plaid, uniting customer and consumer teams to drive SLAs, CSAT, and revenue growth. This high-visibility role requires 10+ years in technical support, 5+ years managing managers, and expertise in scaling B2B SaaS operations. Own a multimillion-dollar business, shap...

Plaid seeks a Consumer Compliance Analyst to lead its consumer complaint program, blending compliance, product, and operations expertise. You will analyze escalated complaints for regulatory risks (UDAAP, CCPA, GDPR), identify systemic issues, and drive cross-functional fixes. This remote US role...