PagerDuty - United States, Customer Service

Lead and scale the renewals function for a high-growth SaaS leader. Drive customer retention, expansion, and revenue through data-driven strategy and team leadership. This Atlanta-based role offers a comprehensive benefits package, equity, and flexible work. Requires 7+ years in SaaS renewals and...

Lead and scale the global customer support organization at PagerDuty from San Francisco. Develop vision and strategy, leveraging AI/automation, to deliver world-class customer experiences. This senior leadership role requires 10+ years in support, expertise in scaling SaaS teams, and a passion fo...

Lead a global Customer Success team at PagerDuty, driving enterprise adoption and digital transformation. Leverage 10+ years of SaaS leadership and C-suite advisory experience to maximize customer value. Enjoy competitive benefits, equity, and flexible work from Atlanta.

Lead our North American Enterprise Customer Success team from Atlanta. Drive product adoption, renewals, and customer value for C-suite clients. Requires 10+ years of SaaS leadership, Gainsight expertise, and strategic consulting skills. Enjoy competitive pay, equity, flexible work, and comprehen...