PagerDuty - Customer Service

We are seeking a dynamic Renewal Manager in Sydney to drive software subscription retention and revenue growth. This commission-based role requires 3+ years of experience in renewals, account management, or SaaS customer success. You will own the renewal process, negotiate contracts, and collabor...

Senior Principal Customer Success Manager role in New York, driving digital transformation for enterprise clients. Leverage 8-10 years of SaaS expertise and ROI modeling to build C-level relationships and accelerate adoption. Requires deep knowledge of IT architecture, DevOps, and PagerDuty produ...

Principal Customer Success Manager role in Lisbon, Portugal. Leverage 5-10 years of SaaS expertise to build executive-level trusted advisor relationships, drive product adoption, and deliver business value using PagerDuty and DevOps principles. Requires strong ROI modeling, enterprise architectur...

Lead a team of Customer Success Managers at PagerDuty in Dallas, driving product adoption and customer retention for strategic SaaS clients. This hands-on leadership role requires 6+ years in customer-facing SaaS and 2+ years managing people. You'll develop high-performing teams, implement succes...

Lead strategic customer relationships as a Senior Principal Customer Success Manager in San Francisco. Utilize 8-10 years of experience to drive adoption, deliver ROI, and provide executive advisory on IT architecture and DevOps. Enjoy a comprehensive package with equity, flexible work, and gener...

Lead strategic customer relationships as a Senior Principal Customer Success Manager in the US. Utilize your 8-10 years of experience in IT architecture and DevOps to drive adoption and deliver measurable business value. This role includes up to 25% travel and offers a competitive package with eq...

Lead strategic customer relationships as a Senior Principal Customer Success Manager in Sydney or Melbourne. Utilize your 8-10 years of experience and public sector/SaaS expertise to drive adoption and deliver tangible business value. Enjoy a competitive package with equity, flexible work, and co...

Seeking a Principal Customer Success Manager in London to build executive-level relationships and drive digital transformation. Leverage 5-10 years of SaaS and IT expertise to guide clients on DevOps and PagerDuty adoption, delivering measurable ROI. Enjoy a competitive package with equity, flexi...

Join PagerDuty as a Customer Success Manager in London. Ensure customer success through onboarding, adoption, and strategic relationship building. Utilize your 3-5 years of experience with technical SaaS products, SQL, and Salesforce. Enjoy comprehensive benefits, flexible work, and equity in a d...