NTT DATA - United States, Customer Service, Remote work

Join our team as a Customer Care Associate in Lincoln, US, providing front-line phone support to life insurance policyholders and agents. You’ll handle 75-100 calls daily, ensuring CSAT and meeting service metrics. Requires 1+ year remote call center experience, KPI knowledge, and multitasking wi...

We are hiring a dedicated Claims Case Manager in Oklahoma City to oversee the full claims lifecycle for insurance policyholders. You will manage intake, medical record review, benefit calculations, and empathetic claimant communication. Ideal candidates bring 2+ years in analytical claims adjudic...

Join our BPO team in Lincoln as a Senior Business Support Analyst. Provide expert customer care for Life & Annuities Variable products, ensuring accurate policy transactions and regulatory compliance. This remote role requires 4+ years of insurance customer service experience. We offer comprehens...

Join our team as a Customer Care Associate in Lincoln, US, providing remote phone support to life insurance policyholders and agents. You’ll handle 75-100 calls daily, ensuring CSAT and meeting service metrics. Requires 1+ year remote call center experience, KPI knowledge, and multitasking with M...

Join our team as a Customer Care Associate in El Paso, TX, providing remote phone support to life insurance policyholders and agents. You’ll handle 75-100 calls daily, ensuring CSAT while meeting KPI metrics. Requires 1+ year remote call center experience and multitasking with Microsoft Windows. ...

Join our team as a **Customer Care Associate** in Oklahoma City (remote, Continental US). Provide frontline phone support to life insurance policyholders, leveraging 1+ year of remote call center experience. Enjoy a competitive $20/hr pay, comprehensive benefits (medical, dental, 401k match), and...

Join our BPO team as a **Business Support Senior Analyst** in Lincoln, US. Leverage 4+ years of **Life & Annuities Variable** experience and remote customer service skills to process policy transactions, ensure regulatory compliance, and resolve inquiries. Enjoy robust benefits including medical,...

Seeking a strategic BPO Director to lead multi-site, multi-country vendor operations and drive operational excellence. This high-impact role requires 8+ years of BPO leadership experience managing 200+ FTE teams, with expertise in KPI/SLA management, vendor negotiation, and data-driven performanc...

We are seeking a dedicated Claims Case Manager to oversee the full claims lifecycle in Lincoln, United States. This role requires 2+ years of analytical experience reviewing medical benefits and claims, plus 4 years assessing medical records. You will provide empathetic, detailed communication to...

Join our BPO team as a Customer Care Senior Analyst in Lincoln, NE. Leverage 4+ years of remote and office experience in Life & Annuities to process policy transactions and ensure regulatory compliance. This role demands expertise in customer service, SLA adherence, and multitasking with Microsof...