NTT DATA - United States, Call Center

Join our team as a Customer Care Associate in Lincoln, US. Provide front-line phone support to policyholders and agents, handling 75-100 calls daily. Requires 1+ year office experience, Windows PC proficiency, and strong communication skills. Insurance industry knowledge is a plus. Enjoy a collab...

Join our team as a Customer Care Associate in Lincoln, US. You’ll handle 75-100 daily calls, providing front-line phone support to policyholders and agents. Requires 1+ year of office experience, Windows PC skills, and strong communication. Insurance background preferred. Deliver top-tier service...

Join our team as a Customer Care Associate in Lincoln, US. You’ll handle 75-100 daily calls, providing front-line support to policyholders and agents. Requires 1+ year of office/customer service experience, Windows PC proficiency, and strong communication skills. Insurance industry knowledge is a...

Join NTT DATA Services as a Clinical Service Desk Agent in Fargo, ND. Leverage 4+ years of helpdesk experience and healthcare customer service skills to support clinical applications like Epic and Cerner. Handle inbound calls in a 24/7 environment, driving incident resolution with strong troubles...

Seeking an experienced Call Center Analyst in Chicago to oversee daily operations and customer inquiries. You will monitor KPIs, support team productivity, and serve as backup to the Service Center Manager. This role offers comprehensive benefits including medical insurance, 401k match, and paid ...

Seeking a licensed Customer Care Senior Analyst in Lincoln. This role requires active FINRA Series 6 & 63 licenses and 3+ years' financial services/BPO experience. You will resolve escalated client inquiries on life insurance and annuity products via phone, email, and chat. We offer comprehensive...

Join a leading insurance team as a BPO Customer Care Associate in Lincoln, US. This remote role requires 1+ year of customer service experience and proficiency with Microsoft Windows applications. You will handle 75-100 daily calls, ensuring high CSAT while resolving policyholder and agent inquir...

Seeking a skilled **Call Center Agent** in **Nashville, TN** to support critical enforcement operations. Requires 3+ years of experience in government database searches, **ServiceNow** CMS, and developing concise summaries under tight deadlines. You will conduct analytical trends, manage cases, a...

Seeking a bilingual Call Center Senior Representative in Chicago. This role requires 3+ years of contact center experience and fluency in English/Spanish. You will handle inbound calls, resolve account inquiries, and uphold high-quality standards. We offer comprehensive benefits including medical...

Lead BPO strategy and operations from Lincoln, USA, in this high-impact director role. You will manage large-scale vendor teams, drive KPI performance, and optimize customer experience. The position requires 8+ years of BPO leadership and offers full benefits with a 401k match.

Lead call center operations in Nashville, focusing on performance, quality assurance, and team management. This role requires a bachelor's degree, 5+ years of experience, and CRM proficiency. You will develop strategies, analyze performance, and ensure exceptional customer service standards.