NTT DATA - South Africa, Cape Town, IT - Administration

Senior Team Lead, Managed Services Client Service Desk in Cape Town. Drive operational excellence by managing a team of service desk agents, ensuring KPI achievement, and optimizing ticket resolution. Requires ITIL knowledge, strong client engagement, and team management skills. Lead service impr...

Drive measurable CX improvements as a Digital Transformation Enablement Specialist in Cape Town. You will lead technology adoption, optimize service delivery, and build data-driven dashboards. Ideal for professionals with a Bachelor’s degree, ITIL knowledge, and experience in automation and chang...

Seeking a **Continuous Service Improvement & Change Analyst** in **Cape Town, South Africa**. Drive IT service excellence by analyzing SLA trends and ticket data, leading change management (CAB facilitation), and implementing process improvements. Requires 5-7 years ITSM experience, ITIL v4 Found...

Seeking a Networking Technical Architect in Cape Town to join NTT DATA. You will design hybrid network solutions, from protocols to cloud services, acting as a trusted advisor. Requires deep expertise in routing, switching, security, and cloud computing, plus experience in large-scale environment...

Join NTT DATA as a Networking Managed Services Engineer (L2) in Cape Town. You will monitor, troubleshoot, and resolve complex network incidents while ensuring client IT infrastructure stability. Requires CCNA, ITILv4, 3+ years experience, and skills in Cisco, Fortinet, SD-WAN, Ansible, and Pytho...

Join NTT DATA as a Networking Managed Services Engineer (L1) in Cape Town. This on-site role requires ITIL & CCNA-R/S certifications to ensure client infrastructure efficiency. You'll provide proactive technical support, resolve incidents, and maintain service levels. Grow within a diverse, inclu...

Seeking a **Continuous Service Improvement Analyst** in **Cape Town, South Africa** to drive IT service excellence. This role requires 5-7 years’ ITSM experience, ITIL v4 Foundation, and expertise in Power BI and data analytics. You will analyze SLA trends, lead change management, and implement A...

Lead strategic IT projects at NTT DATA in Cape Town. This role requires seasoned project management skills within a global matrix organization. You will define scope, manage budgets, and engage stakeholders to ensure on-time delivery. Drive consensus and navigate complex challenges in a dynamic e...