NTT DATA - Philippines, Manila, Call Center

Join our team as a BPO Customer Care Associate in Metro Manila, Quezon, Philippines. You will handle routine and escalated calls, resolve complex client issues, and ensure timely transactions to meet SLAs. Ideal candidates have 1-3 years of experience, a High School Diploma, and strong problem-so...

Seeking an experienced **BPO Supervisor** in **Metro Manila, Quezon City** to lead a high-performing team. Requires 2+ years of supervisory experience, strong analytical skills, and proficiency in MS Excel. You will oversee daily operations, manage hiring and performance, and resolve escalated cl...

Lead a financial services BPO team in Metro Manila, ensuring top-tier customer support and regulatory compliance. This supervisory role requires 2+ years of leadership experience, strong analytical skills, and proficiency in MS Excel. You will manage team performance, development, and client esca...

Seeking a BPO Planning and Scheduling Senior Associate in Manila. Optimize workforce management with real-time analysis in a dynamic contact center. Requires 5+ years of WFM experience, strong analytical skills, and proficiency in Excel. Ensure service levels through effective scheduling and coll...