NTT DATA - Mexico, IT - Administration, Hybrid work

Mid-Level Scrum Master / Project Manager needed in Guadalajara, Mexico to drive Agile delivery and project coordination. You will facilitate Scrum ceremonies, manage timelines, and remove impediments for cross-functional technology teams. Ideal candidates have 4–7 years of experience with Jira, C...

Seeking an experienced Agilist Advisor in Guadalajara, Mexico, to lead complex Agile programs as a Senior Scrum Master with strong Delivery Management skills. You will drive enterprise-scale delivery, coach cross-functional teams, and manage risks, dependencies, and stakeholder alignment. Require...

Helpdesk Senior Associate role in Guadalajara, Mexico, focused on quality management and service excellence. You will perform call monitoring, quality audits, and data analysis to enhance customer experience. Requires 1-3 years experience, advanced English, and ITIL knowledge. Enjoy a hybrid work...

We are hiring a Junior L1 AI Support Analyst in Guadalajara, Mexico to provide first-line chatbot support. You will handle user inquiries, monitor chatbot interactions, and escalate complex issues using ticketing systems. Strong English (C1/B2+) and a problem-solving mindset are required. Enjoy b...

Join NTT DATA Services as a Helpdesk Analyst in Guadalajara. This hybrid role requires a Portuguese speaker with advanced English (C2/C1) and 1-3 years' experience. You will conduct quality audits, monitor agent performance, and provide training to enhance customer service. Utilize your analytica...

Shape strategic initiatives as a Business Architect in GDL, Mexico. Utilize Bizzdesign to create value streams, information maps, and enterprise capability models. We seek a detail-focused professional with strong analytical skills and experience in business/enterprise architecture. Leverage AI a...

Lead large-scale IT projects as a Delivery Associate Director in Guadalajara. This senior role requires 15+ years of IT software experience and proven leadership in program management. You will develop strategies, manage budgets, and oversee a diverse team to ensure quality and customer satisfact...