NTT DATA - Mexico, IT - Administration, Hybrid work

We are hiring a Junior L1 AI Support Analyst in Guadalajara, Mexico to provide first-line chatbot support. You will handle user inquiries, monitor chatbot interactions, and escalate complex issues using ticketing systems. Strong English (C1/B2+) and a problem-solving mindset are required. Enjoy b...

Join NTT DATA Services as a Helpdesk Analyst in Guadalajara. This hybrid role requires a Portuguese speaker with advanced English (C2/C1) and 1-3 years' experience. You will conduct quality audits, monitor agent performance, and provide training to enhance customer service. Utilize your analytica...

Shape strategic initiatives as a Business Architect in GDL, Mexico. Utilize Bizzdesign to create value streams, information maps, and enterprise capability models. We seek a detail-focused professional with strong analytical skills and experience in business/enterprise architecture. Leverage AI a...

Lead large-scale IT projects as a Delivery Associate Director in Guadalajara. This senior role requires 15+ years of IT software experience and proven leadership in program management. You will develop strategies, manage budgets, and oversee a diverse team to ensure quality and customer satisfact...