NTT DATA - Indonesia, IT - Administration, On-site work

Seeking a senior **Managed Services Client Service Desk Agent** in **Jakarta Selatan, Indonesia**. You will be the first point of contact, handling calls, chats, and tickets to deliver first-call resolution. Requires ITIL knowledge, network tech expertise (WAN/LAN/WLAN), and 13+ years of experien...

Join NTT DATA as a Security Managed Services Engineer (L1) in Jakarta Selatan, Indonesia. This entry-level role focuses on maintaining client firewall infrastructures and ensuring SLAs are met. You will provide frontline support for low-complexity incidents, monitor systems, and use ITSM tools to...

Join NTT DATA as a Security Managed Services Engineer (L1) in Jakarta Selatan, Indonesia. This entry-level role focuses on maintaining client firewall infrastructures and ensuring SLAs are met. You will provide front-line support via phone, ITSM tickets, and chat, handling incidents and monitorin...

Join NTT DATA as an MS Security Engineer (L2) in Jakarta Selatan, Indonesia. You will ensure client IT infrastructure uptime by resolving technical incidents and requests of medium complexity. Proficiency in Pulse Secure, Palo Alto, Fortinet, and Cisco is required. This role offers opportunities ...

Join NTT DATA as a Cross Technology Managed Services Engineer (L1) in Jakarta Selatan. Be the first point of contact for clients, troubleshooting incidents and ensuring IT infrastructure stability. Ideal for entry-level candidates with a bachelor’s in IT, basic knowledge of ITIL, and skills in se...

Join NTT DATA as a Cross Technology Managed Services Engineer (L1) in Jakarta Selatan, Indonesia. You'll be the first line of defense, resolving technical incidents and service requests across security, network, and data center domains. Ideal for entry-level talent with ITIL knowledge and a clien...

Launch your cybersecurity career as a Security Managed Services Engineer (L1) at NTT DATA in Jakarta. This entry-level role focuses on maintaining client firewall infrastructures, managing incidents via ITSM tools, and ensuring SLA compliance. You will provide critical support, troubleshoot issue...

Join NTT DATA as a Security Managed Services Engineer in Jakarta. You will ensure the operational integrity of client security infrastructures, proactively monitoring and resolving technical incidents. This role requires experience with managed security services, ServiceNow, and excellent client-...

Join NTT DATA in Jakarta as a Database Administrator. You will manage and optimize critical application platforms like ErP and Middleware within a managed services environment. This role requires hands-on experience, strong troubleshooting skills, and a bachelor's degree in IT. Be part of a diver...

Join NTT DATA in Jakarta as a Managed Services Engineer (L2). Utilize your expertise in Palo Alto, Cisco, and Fortinet to provide proactive network support and incident resolution. This role requires strong technical certifications, client-centric communication, and the ability to thrive in a dyn...

Launch your IT career as a Managed Services Engineer (L1) at NTT DATA in Jakarta. Provide first-line support, troubleshoot incidents, and monitor client infrastructure across domains like Cloud and Security. This entry-level role requires ITIL knowledge, a client-centric approach, and a degree in...