NTT DATA - Call Center, Hybrid work

Seeking a licensed Customer Care Senior Analyst in Lincoln. This role requires active FINRA Series 6 & 63 licenses and 3+ years' financial services/BPO experience. You will resolve escalated client inquiries on life insurance and annuity products via phone, email, and chat. We offer comprehensive...

Lead call center operations in Nashville, focusing on performance, quality assurance, and team management. This role requires a bachelor's degree, 5+ years of experience, and CRM proficiency. You will develop strategies, analyze performance, and ensure exceptional customer service standards.