Nooks - Customer Service

Join our team as a Technical Support Engineer and shape the support operations for our dynamic B2B SaaS platform. Leverage your 3+ years of experience to provide expert troubleshooting via chat, email, and video. You'll solve complex issues, advocate for users, and drive product improvements in a...

Drive customer success and growth as a Commercial Customer Success Manager at Nooks. You will manage a portfolio of ~75 B2B SaaS accounts, focusing on onboarding, proactive adoption, and renewals. Leverage your sales tech stack expertise to maximize value and ensure customer delight. This US-base...

Join Nooks as a Customer Success Manager for SMB accounts. You will manage a portfolio of 150+ B2B SaaS clients, focusing on onboarding, proactive support, and driving renewals. Ideal candidates have 1+ years of CSM and SDR experience with sales tech stacks. This remote role requires EST/EMEA hou...