NEC Software Solutions - United Kingdom, Hartlepool, IT - Administration

Join NEC as a Major Incident Analyst in Hartlepool. This hybrid role demands a calm leader to own and coordinate high-pressure incident resolution, ensuring minimal business impact. You will manage critical bridge calls, drive progress across technical teams, and provide clear stakeholder updates...

Join NEC as a Knowledge Analyst in Hartlepool. You will manage the ITIL-aligned Knowledge Management process, ensuring high-quality articles and supporting global IT service delivery. Ideal candidates have ITIL experience, strong communication skills, and proficiency in Service Management tools. ...

Join NEC Software Solutions as a 2nd Line Support Consultant in Hartlepool. Provide crucial 2nd level investigation and resolution for customer queries, working with vital public service applications. We seek a self-motivated, empathetic team player with excellent communication skills. Enjoy bene...