NEC Software Solutions - United Kingdom, IT - Administration, Hybrid work

Join NEC as a Major Incident Analyst in Hartlepool. This hybrid role demands a calm leader to own and coordinate high-pressure incident resolution, ensuring minimal business impact. You will manage critical bridge calls, drive progress across technical teams, and provide clear stakeholder updates...

Join NEC as a Knowledge Analyst in Hartlepool. You will manage the ITIL-aligned Knowledge Management process, ensuring high-quality articles and supporting global IT service delivery. Ideal candidates have ITIL experience, strong communication skills, and proficiency in Service Management tools. ...