Moss - Customer Service, Hybrid work

Join Moss in Munich as a Customer Success Manager. Drive SaaS revenue growth by proactively engaging B2B clients, leveraging data to identify upsell opportunities and mitigate churn. You'll need proven commercial experience, fluency in German (C2) & English (C1), and a customer-obsessed, analytic...

Drive rapid onboarding and activation for SMB clients at Moss, a top fintech startup. You'll manage end-to-end implementation, optimize workflows, and ensure quick product adoption. Requires fluency in German & English, CRM proficiency, and experience in high-volume B2B settings. Enjoy a competit...

Launch your FinTech career in Berlin as a Graduate Customer Operations Associate. This entry-level role requires native German (C2) and strong English, offering hands-on experience in customer support, onboarding, and process optimization. You will ensure a seamless customer experience while enjo...

Join Moss in Berlin as a Customer Service Specialist for German or Dutch markets. Use your investigative skills to handle complex cases like fraud and payments, going beyond standard support. Enjoy a top compensation package, equity, and a flexible "work from abroad" policy while growing in a dyn...

Lead our new Customer Success team in Munich, shaping its strategy and culture from the ground up. You will hire, coach, and inspire a team of CSMs, driving customer value and revenue growth for our B2B FinTech. Requires proven leadership experience, SMB SaaS expertise, and fluency in German & En...