Microsoft Corporation - United States, Customer Service

Lead our customer experience strategy by leveraging AI to generate insights at scale. This director role requires 10+ years in analytics, consulting, or program management. You will synthesize data into actionable recommendations for senior leadership across the United States.

Join Microsoft as a Customer Success Account Manager in Reston. You will build engagement strategies and coach teams to align Microsoft solutions with key customer business and IT objectives. This role requires a relevant degree and 3+ years of customer-facing consulting or portfolio management e...

Lead a high-performing team of Customer Success Account Managers (CSAMs) at Microsoft, driving customer adoption and business growth. This director role requires 6+ years in customer success or consulting, plus 3+ years of people and portfolio management experience. Based in the United States, yo...