Microsoft Corporation - Philippines, IT - Administration

Join Microsoft in Makati City as a Support Escalation Manager within the Global Customer Success team. You will resolve complex, escalated issues, manage C-level stakeholder relationships, and drive strategic projects. Requires a Master’s degree and 4+ years of experience, or equivalent, with clo...

Lead critical customer escalations as a Support Escalation Manager in Makati City. Utilize your 9+ years of experience in incident management and C-level stakeholder engagement to resolve complex issues. This role requires strategic collaboration and includes an on-call rotation. Drive customer t...