Microsoft Corporation - Costa Rica

Lead strategic workforce planning for Microsoft's global Customer Services and Support. Utilize your 6+ years of capacity planning and contact center expertise to design best-in-class resource models in San José. Drive efficiency, SLA attainment, and customer satisfaction using advanced tools and...

Drive customer success and revenue growth as a Digital Account Manager in Costa Rica. Act as a trusted advisor, managing a portfolio of accounts and aligning Microsoft solutions to business priorities. Leverage your 3+ years of sales experience and advanced English to manage complex cycles and ne...

Join Microsoft's CSS team in San José as a Technical Support Engineer for Defender for Endpoint. Utilize your expertise in MDE, Linux/Mac administration, and troubleshooting to resolve complex customer security issues. This role offers career growth in a dynamic environment, leveraging AI technol...

Join Microsoft's Customer Service & Support team in San José, Costa Rica. Provide expert technical support for Windows Server, Hyper-V, and Azure Stack HCI environments. Utilize your skills in troubleshooting, Kubernetes, and backup tools to resolve complex customer issues. This role offers a cha...

Join Microsoft as a Cloud Solution Architect specializing in AI. Drive customer transformation using Copilot, Agents, and M365 Copilot as a trusted technical advisor. This customer-facing role in Costa Rica accelerates AI adoption by demonstrating business value and ROI. Requires cloud/AI experie...