Microsoft Corporation - Costa Rica, Remote work

Lead strategic workforce planning for Microsoft's global Customer Services and Support. Utilize your 6+ years of capacity planning and contact center expertise to design best-in-class resource models in San José. Drive efficiency, SLA attainment, and customer satisfaction using advanced tools and...

Join Microsoft as a Cloud Solution Architect specializing in AI. Drive customer transformation using Copilot, Agents, and M365 Copilot as a trusted technical advisor. This customer-facing role in Costa Rica accelerates AI adoption by demonstrating business value and ROI. Requires cloud/AI experie...