Mews - Customer Service

Join a dynamic tech company as a **Customer Support Analyst** fluent in **German and English**. You’ll provide top-tier support for a hospitality cloud, blending people skills with tech savvy. Enjoy **unlimited paid holiday**, a **company share program**, and flexible **work-from-anywhere** optio...

Lead a high-impact Customer Support team in Mews' second-largest market, DACH. We seek a strategic leader with 3+ years of experience, native German, and a hospitality/SaaS background. Drive scalability, manage KPIs, and launch live chat capabilities. Enjoy unlimited holiday, best-in-class parent...

Lead and develop a high-performing Customer Success team across EMEA for a leading SaaS company. Drive customer retention, revenue expansion, and payment adoption through data-driven coaching and strategic execution. Manage 8-12 remote CSMs, resolve escalations, and partner cross-functionally to ...

Join a dynamic tech company as a Customer Support Analyst (Gujarati). Leverage your hospitality or SaaS experience to assist global clients with our cloud platform via phone, email, and chat. Must be fluent in English and Gujarati, based in select US states, and open to shift work. Enjoy unlimite...

Join a leading hospitality tech company as a **Customer Onboarding Executive (German)** in Spain. You'll guide small to medium clients through onboarding, leveraging your fluency in German and Spanish. Ideal for candidates with 1-3 years of hospitality tech experience (PMS, POS) and a proactive, ...