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Metronome - IT - Administration, Remote work

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Technical Support Manager

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Lead and evolve technical support into a strategic function at Metronome. This NYC or SF-based role requires 5+ years in tech support and 2+ in management. You'll mentor a team, partner with Engineering/Product, and drive global strategy using data and deep technical debugging skills. Enjoy top-t...
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Location
United States , New York City; San Francisco Bay Area
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Salary
171000.00 - 214000.00 USD / Year
Expiration Date
Until further notice

Technical Support Engineer

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Join Metronome as a founding Technical Support Engineer in Europe. Provide world-class support, debug complex issues, and develop internal tools using APIs and SQL. This engineering-adjacent role offers excellent benefits and a direct impact on the product roadmap.
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Location
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Not provided
Expiration Date
Until further notice

Head of Security

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Lead and scale Metronome's security program as the hands-on Head of Security. You will own the entire security function, from SOC 2 compliance and customer assurance to cloud security architecture. This role requires a strong engineering background and expertise in building trust. Based in NYC or...
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Location
United States , New York City; San Francisco Bay Area
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Salary
196800.00 - 246000.00 USD / Year
Expiration Date
Until further notice

Head of Infrastructure

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Lead and scale the critical infrastructure powering a high-growth SaaS platform. This NYC or SF-based role requires deep technical expertise in distributed systems and cloud platforms, plus experience managing engineering managers. You'll ensure enterprise-grade reliability while mentoring a team...
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Location
United States , New York City; San Francisco Bay Area
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Salary
220000.00 - 275000.00 USD / Year
Expiration Date
Until further notice