Mercell - Customer Service

Join Mercell as a Multilingual Customer Service Agent in Stockholm. Leverage your fluency in Swedish, English, and Norwegian, Danish, or Finnish to support European public buyers and suppliers. With 2+ years of experience, you’ll resolve inquiries via phone, email, and Jira, ensuring seamless pro...

Join Mercell as a Customer Success Manager to revolutionize public procurement. You'll manage key SaaS accounts, ensuring client success and driving product adoption for public sector buyers. This hybrid role requires fluency in English plus a Nordic/Germanic language and offers a competitive pac...

Join Mercell's mission to revolutionize public procurement as a Customer Success Manager. You will manage a portfolio of B2B SaaS clients, driving adoption, retention, and value. We seek a proactive professional with 3+ years of experience, fluency in English and a Nordic/Baltic language, and str...

Join Mercell's mission to revolutionize public procurement as a Customer Service Agent. Provide first-line support via phone and email, using your problem-solving skills and fluency in English plus a Nordic/European language. Enjoy a hybrid role within an international team, with competitive bene...