Mercell - Customer Service

Join Mercell as a Winback Specialist in Oslo and drive customer retention in a dynamic SaaS environment. Leverage your outbound sales expertise to re-engage churned clients, using cold calling and persuasive communication in Norwegian/Swedish and English. Enjoy hybrid work, competitive salary, an...

Join Mercell as a Customer Success Assistant in Copenhagen. Support our private sector customers and Customer Success Managers by handling billing inquiries, maintaining CRM data, and resolving cases. Ideal for students in Business or Economics with customer service experience and fluency in Engl...

Join Mercell as a Customer Success Manager to revolutionize public procurement. You'll manage key SaaS accounts, ensuring client success and driving product adoption for public sector buyers. This hybrid role requires fluency in English plus a Nordic/Germanic language and offers a competitive pac...

Join Mercell's mission to revolutionize public procurement as a Customer Success Manager. You will manage a portfolio of B2B SaaS clients, driving adoption, retention, and value. We seek a proactive professional with 3+ years of experience, fluency in English and a Nordic/Baltic language, and str...

Join Mercell's mission to revolutionize public procurement as a Customer Service Agent. Provide first-line support via phone and email, using your problem-solving skills and fluency in English plus a Nordic/European language. Enjoy a hybrid role within an international team, with competitive bene...