Mantle Solutions - Customer Service, On-site work

Lead a high-performing Contact Center team in Kochi, India, managing Email, Call, and Chat channels for a top E-Commerce brand. We seek a Team Lead with 2+ years of experience, CRM expertise (Salesforce, Zendesk), and a passion for coaching 10-20 CSRs. Drive SLA adherence, KPIs (AHT, CSAT), and s...

Seeking a detail-oriented Invoice Validator/Verifier in Kochi, India. This role requires an M.Com/MBA qualification and proficiency in MS Office, especially Excel. You will validate invoice formats, ensure legal compliance, and resolve ERP discrepancies. The position involves shift work for flexi...