Luma AI - Customer Service

Join Luma as a Customer Support Specialist, serving as the primary voice for our global AI user base. You'll provide empathetic, expert support across multiple channels and directly influence product improvements. This US-based role requires 3+ years in creative AI support and thrives in a fast-p...

Customer Success Lead – EMEA in London. Drive enterprise adoption of Luma’s multimodal AI platform and Agents. Leverage 5–8+ years of SaaS/AI experience to build trust, manage complex accounts, and shape scalable playbooks. Thrive in a fast-paced startup, translating customer insights into produc...