LoadUp - Customer Service

Join LoadUp as a Customer Support Agent in the United States. Utilize your 1+ years of experience to resolve inquiries via phone, chat, and email with a solutions-first mindset. Enjoy full benefits, a 401(k) match, and a supportive team culture. This role requires flexibility for nights and weeke...

Join LoadUp as a Customer Support Agent in the United States. Utilize your 1+ years of experience to resolve customer inquiries via phone, chat, and email with empathy and speed. Enjoy a competitive hourly rate, benefits, 401(k) match, and a supportive, feedback-rich team culture. Help people and...

Join LoadUp as a Customer Support Agent II, serving as a lead problem-solver for complex cases. You'll independently own escalated customer resolutions using strong communication skills in a fast-paced, in-office environment. This role offers full benefits, a 401(k) match, and growth opportunitie...

Join LoadUp as a Support Agent, providing reliable customer support via phone, text, chat, and email. Utilize your 1+ years of experience in a high-volume environment to resolve issues with empathy and a solutions-first approach. This US-based role offers competitive pay, benefits, and a 401(k) m...

Join LoadUp as a Customer Service Representative II, resolving complex cases and escalations with full ownership. This in-office role requires 2+ years of high-volume support experience and strong problem-solving skills. We offer comprehensive benefits, a 401(k) match, and a culture focused on gr...

Join LoadUp as a Customer Safety and Security Advisor. You will protect our brand by managing sensitive escalations, damage claims, and reputation across reviews and social media. This role requires 2-3+ years of support experience, strong communication skills, and a data-driven approach. We offe...

Join a fast-growing tech company as a Customer Service Representative. Use your 1+ years of experience to solve problems via phone, text, chat, and email. Enjoy benefits like a 401(k) match, health insurance, and PTO in this supportive, feedback-rich team environment.