Intercom

Join our Chicago team as a Technical Support Specialist, a pivotal role beyond typical support. You'll own complex technical queries, troubleshoot APIs and webhooks, and act as a trusted advisor. We seek a curious, collaborative professional with 3-5 years in SaaS/B2B support and a passion for AI...

Lead the Infra-Platform team powering all Intercom products in Dublin. You will manage a high-performing engineering team focused on scalable, reliable AWS cloud infrastructure. Drive strategic initiatives ensuring observability, security, and cost efficiency. Enjoy competitive salary, equity, fu...

Join Intercom in Dublin as a Technical Support Engineer. This hands-on role goes beyond tickets, partnering with global customers on complex integrations using your web dev (HTML, JS, CSS) and API skills. You'll troubleshoot deeply, influence product direction, and ensure exceptional customer exp...

Shape the future of AI-driven customer service as a Senior Customer Success Manager in San Francisco. Partner with enterprise C-suite leaders to guide their AI Agent transformation, driving adoption and measurable business outcomes. This strategic role requires 4-7 years of consulting or SaaS CSM...

Lead the future of AI-first customer support in London. As a Senior Customer Experience Architect, you will guide enterprise clients through transformative strategy, leveraging platforms like Intercom to design optimized, AI-driven support models. This pivotal role requires proven leadership expe...

Join Intercom's Technical Support Engineering team in Sydney. Utilize your web development skills (HTML, JS, CSS, APIs) to solve complex technical issues and shape the product. Enjoy a hands-on role with competitive salary, equity, catered lunches, and a great benefits package.

Join Intercom in San Francisco as a Principal Solutions Engineer. Leverage your 10+ years of technical pre-sales expertise to be a trusted advisor, designing tailored solutions and leading impactful Proof of Concepts. You will translate complex business challenges into value, driving customer suc...

Lead the modernization of Intercom's frontend stack as a Staff Frontend Platform Engineer in London. You will define React standards, solve complex scaling challenges, and mentor engineers. This role requires deep expertise in JavaScript, React, and TypeScript to shape architectural strategy. We ...

Join Intercom as a Professional Services PreSales Manager in San Francisco. You will scope and sell outcome-focused service packages, creating accurate SOWs for successful customer adoption. This key role bridges Sales, R&D, and Solutions, requiring 5+ years of SaaS scoping expertise. We offer co...

Join Intercom as a Professional Services PreSales Manager in Chicago. You will scope and sell outcome-focused service packages, creating accurate SOWs for successful customer adoption. This pivotal role bridges Sales, R&D, and Solutions, requiring 5+ years of SaaS scoping expertise. Enjoy competi...

Join Intercom as our first Learning Multimedia Designer in Chicago. Transform complex product concepts into engaging video tutorials using Adobe Creative Suite. Collaborate with educators to create high-quality learning content that drives customer success. Enjoy competitive pay, equity, and comp...

Join Team Web as a Senior Full Stack Engineer in London. Shape the future of Intercom's core website using React, Next.js, and AWS. Build robust, full-stack solutions while collaborating with marketing and design teams. Enjoy competitive salary, equity, comprehensive benefits, and a stocked kitchen.