Intercom - United States, San Francisco, Customer Service

Join Intercom as a Customer Success Manager in San Francisco. Leverage 5+ years of SaaS experience to build trusted advisor relationships with enterprise clients. Drive product adoption, value realization, and long-term growth through strategic success plans. Enjoy competitive salary, equity, com...

Shape the future of customer success at Intercom as a Senior Program Manager in San Francisco. Lead digital-first strategies to drive adoption, retention, and scalable customer experiences. Leverage 8+ years of B2B SaaS expertise to build omni-channel programs and collaborate cross-functionally. ...

Shape the future of AI-driven customer service as a Senior Customer Success Manager in San Francisco. Partner with enterprise C-suite leaders to guide their AI Agent transformation, driving adoption and measurable business outcomes. This strategic role requires 4-7 years of consulting or SaaS CSM...