Intercom - United States, Chicago

Lead and scale a team of Small Business Relationship Managers at Intercom in Chicago. Develop early-career talent into AI-fluent, consultative sellers focused on customer retention and expansion. This sales leadership role requires SaaS experience, strong coaching skills, and a passion for guidin...

Join Intercom as a Technical Support Engineer in Chicago. Utilize your web development skills (HTML, JS, CSS, APIs) to solve complex technical issues and shape the product. Enjoy a hands-on role with competitive pay, equity, comprehensive benefits, and a flexible PTO policy.

Join Intercom in Chicago as a Solutions Engineer. Leverage your 5+ years of technical pre-sales experience to be a trusted advisor, leading discovery and delivering high-impact demos. You'll design tailored solutions, collaborate with Product/Engineering teams, and enjoy competitive pay, equity, ...

Join Intercom as a Customer Success Manager in Chicago. Leverage 5+ years of SaaS experience to build trusted advisor relationships with enterprise clients. Drive product adoption, value realization, and long-term growth through strategic success plans. Enjoy competitive salary, equity, comprehen...

Join Intercom as a People Systems Analyst in Chicago. You will manage and optimize our Workday HRIS platform, ensuring data integrity and streamlining HR processes. This role requires 3+ years of Workday experience and strong analytical skills. We offer competitive pay, equity, comprehensive bene...

Join our team in Chicago as an AI Conversation Designer. You will optimize our AI agent using Intercom and Fin AI to boost automation and customer experience scores. This role requires 3+ years in customer support and 1+ year with Intercom. We offer competitive pay, equity, full benefits, and a f...

Join Intercom as a Sales Development Representative in Chicago. Be the first point of contact, engaging prospects via multiple channels to build pipeline. We seek excellent communicators who are motivated, collaborative, and coachable. Enjoy competitive pay, equity, comprehensive benefits, and a ...

Lead a high-touch Customer Success team at Intercom in Chicago, driving revenue growth and customer retention. You'll hire, develop, and mentor CSMs to be trusted advisors, fostering long-term partnerships. This role requires 5+ years in B2B tech and 2+ years in leadership, offering competitive s...

Join Intercom in Chicago as an Implementation Project Manager. Lead end-to-end onboarding and integration projects for our leading customer messaging platform. Leverage your 5+ years of SaaS project management experience to drive customer success and adoption. Enjoy competitive salary, equity, co...

Join our Chicago team as a Senior Salesforce Engineer, specializing in CPQ and Quote-to-Cash systems. You will design scalable solutions using Apex, JavaScript, and AI tools to drive transformational projects. We offer competitive compensation, comprehensive benefits, and a culture focused on qua...

Lead a high-performing technical support team at Intercom, an AI Customer Service leader in Chicago. Drive exceptional customer experience using data and metrics while fostering a strong team culture. Enjoy competitive compensation, comprehensive benefits, and equity at this innovative SaaS company.

Drive growth and retention for Intercom's SMB customers across Latin America, with a focus on Brazil. Manage a large portfolio, leveraging your SaaS sales expertise and fluency in Portuguese (Spanish a plus). This high-impact role in Chicago offers a competitive package with equity, excellent ben...