IKEA - Australia, Customer Service

Lead a high-performing Customer Resolutions Team at IKEA in Tempe, Australia. We seek a leader with proven experience in coaching teams, managing change, and delivering exceptional service in a fast-paced environment. You will refine processes, resolve conflicts, and ensure customer centricity ac...

Join IKEA Tempe as a Customer Resolution Representative and deliver empathetic, solution-oriented support across remote channels. Leverage your problem-solving skills and customer service experience to resolve complex cases, manage high-volume contacts, and build brand trust. Enjoy a $28.31/hr ba...

Join IKEA Tempe as a Customer Service Representative (Inbound) and drive sales through phone, webchat, and email. We seek a sales-minded professional with contact centre experience, strong communication skills, and a passion for home furnishing. Enjoy a $28.31 base rate, 5 weeks’ annual leave, 15...

Join IKEA Tempe as a Customer Co-worker in our Småland Children’s Activity Area. Create a safe, fun environment for kids (ages 3-10) while delivering exceptional family experiences. We seek candidates with strong communication skills and experience with children. Enjoy a $28.31/hr base rate, 5 we...

Lead daily operations at IKEA Richmond as a Customer Team Leader, driving a seamless customer journey in a fast-paced retail environment. We seek an energetic leader with strong communication skills to coach, mentor, and empower co-workers. Enjoy 5 weeks’ paid leave, 15% co-worker discount, and w...

Join IKEA as a Customer Support Manager in Marsden Park, Australia. Lead and coach a high-performing team to prioritize exceptional customer experiences in a dynamic retail environment. Leverage your people management and data analysis skills to drive satisfaction and implement global solutions. ...

Join IKEA as a Customer Support Centre Representative in Tempe, Australia. Handle high-volume inbound calls, chats, and emails, providing empathetic after-sales solutions and resolving complex cases. We seek proven customer service experience, strong problem-solving skills, and a customer-centric...

Lead a dynamic retail team as a Customer Experience Team Leader in Tempe, Australia. This role requires 3+ years of leadership experience, a customer-focused mindset, and a passion for the IKEA values. You will drive daily operations, coach your team, and handle complex escalations to ensure a se...

Join our IKEA team in Springvale as a Customer Co-worker. You will handle aftersales, cashline duties, and resolve customer issues, ensuring an excellent shopping experience. We seek someone with strong communication skills, resilience, and customer service experience. Enjoy benefits like paid le...

Lead customer operations and foster a customer-focused culture in this Marsden Park role. You will develop a high-performing team, analyze KPIs, and drive satisfaction. Enjoy benefits like paid leave, a co-worker discount, and wellbeing support.

Join our Perth team as a Senior Customer Service Representative, supporting B2B customers through aftersales and financial inquiries. Utilize your problem-solving skills and clear communication to resolve complex cases and ensure exceptional service. Enjoy a competitive hourly rate, generous paid...